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Data & Policies

Stakeholders Engagement

Identifying Stakeholder ESG Needs

SK management’s ultimate purpose, defined by the SK Management System (SKMS), is the happiness and sustainability of employees. Keeping stakeholders happy is a prerequisite for keeping employees happy, so the SKMS defines the values we uphold to maintain stakeholder happiness. Everyone at SK has a responsibility to pursue the happiness of stakeholders. By dividing key stakeholders into five groups—employees, customers, business partners, shareholders/investors and community—we identify each group’s priorities and incorporate those into our management. We will always share our values with stakeholders as we pursue achievable, stable and continuous growth.

Key Issues of Stakeholders

As a pure holding company, SK Discovery does not engage in direct business activities. By providing services through our subsidiaries, we offer customers a range of values and satisfactions that let us grow together. In addition, working with business partners to produce and deliver our products, we create fair and competitive ecosystems of cooperative win-win paths. As we create shareholder value, we play a variety of beneficial social roles, such as protecting the environment, creating jobs, improving quality of life and bolstering community infrastructures. In communications with stakeholders, we work to identify important issues and disclose as much information as possible.

Channels of Communication with Stakeholders

StakeholdersCommunications channelsFrequency of operations단/중장기 개선목표
Shareholder/InvestorGeneral meeting of shareholdersRegularly소통채널 다각화 IR행사 개최 확대
Investor relations (corporate briefings)Regularly
Website disclosuresWhenever needed
EmployeeDiscovery Forum, a communications event for all employees, including subsidiariesOnce per year참여 구성원 범위 확대 ‘구성원 행복’ 진단 및 개선과제 도출 구성원 참여/네트워킹 기회 제고
D-Day, a communications event for all employeesSemiannual and whenever necessary
CEO meeting by organizationOnce per year and whenever necessary
Consulting and reporting channel for ethical management and human rights issuesWhenever needed
CustomerCustomer satisfaction survey from subsidiaries Once per year멤버사 고객만족경영 모니터링 강화
Customer center for complaints, comments and suggestions (skcenter@sk.com)Whenever needed
Business partnerBusiness partner CEO seminar with subsidiariesRegularly멤버사 BP ESG 리스크 관리/동반성장 지원 확대
Consulting and reporting channel for ethical management and human rights issuesWhenever needed
CommunityEngagement with community municipalities on economic, social welfare, educational issuesWhenever neededSE 생태계 지원 프로그램 기획 및 운영
Consulting and reporting channel for ethical management and human rights issuesWhenever needed